Privacy Policy

What do we do with your information?

 

Here at the Quirky Coo we are completely committed to protecting the privacy of our website visitors and our customers.  To make a purchase from our site it is necessary for us to collect some personal information to process your order.  This information includes, your full name, billing address and/or shipping address, telephone number, e-mail address and details of your payment method.  When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at quirkycoo@gmail.com or mailing us at: Quirky Coo, 28 Union Street, Dundee,  Angus,  Scotland DD1 4BE

 

How secure is my personal information?

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

 

How secure are my payment details?

 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

What are cookies?

 

As well as the information which you provide us, Quirky Coo may automatically collect information and data in the form of cookies. These are small text files used by most sites to help keep track of your current shopping session, personalise your experience and capture information to help improve the website.

 

I still have a few questions….

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information you can use the form on our Contact Us page or as follows;

PHONE -  01382 690100

POST - Quirky Coo, 28 Union Street, Dundee, Angus, Scotland, DD1 4BE