At Quirky Coo, we try and deliver your purchases in the quickest and safest way. Where possible, all orders received will be dispatched the following working day (excluding weekends and Bank holidays).
Please note there may be an additional delivery charge for more remote UK areas
Please ensure you check all goods on receipt. If you receive any damaged items these should be returned to us within 14 days of receipt. Please see our returns policy for further information.
Delivery will be attempted a maximum of 3 times, if you have a safe place that can be passed to our couriers to leave any items, please advise at the time of ordering. A safe place enables a courier to deliver your parcel even if you're not in. It should be dry and secure from public access but still easily accessible to our courier. Typical examples include a shed, greenhouse or porch. By nominating a safe place for the item to be delivered to, you are accepting liability for the delivery of that parcel to the safe place you have instructed.
We cannot be held responsible for problems caused by inaccurate delivery information supplied to us or for any delay in delivery of the goods this may cause. If we fail to deliver the goods (or any part of it) for any reason other than any cause beyond our reasonable control, and we are accordingly liable to you, our liability shall be limited to the price of the goods.
Orders will be appropriately packaged to ensure safe delivery. Wherever possible we recycle outer packaging and padding materials.